Privacy Policy

Who we are

Simple Stack ("we", "us") operates Dispatch and sells it as a one-time digital download. For any privacy question, contact us at support@example.com.

What we collect

• Your email address — to create your account, deliver your download, and send sign-in links.
• Payment metadata — Stripe processes your card; we receive a record of the transaction (amount, currency, status, Stripe IDs). We never see or store full card details.
• Account & download activity — purchases, download events, sign-in events, and the IP address / browser sent with requests, used for delivery, security, and fraud/abuse prevention.
• Support messages you send us.

Why we use it (lawful bases)

• To perform our contract with you — deliver the product and your downloads.
• Legitimate interests — security, fraud prevention, and improving the product.
• Legal obligation — keeping tax and transaction records.

Who processes your data

• Stripe — payment processing.
• Amazon SES — sending your sign-in and access emails.

These providers may process data outside the UK under appropriate safeguards.

Cookies

We use a single essential session cookie to keep you signed in. We do not run advertising or third-party tracking cookies.

Retention

We keep account and purchase records for as long as you have an account and as required for tax/accounting (generally up to 6 years). Security logs are kept short-term.

Your rights

Under UK GDPR you can request access, correction, erasure, restriction, portability, or object to processing. Email support@example.com and we'll respond. You can also complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this policy; the "last updated" date above reflects the latest version.

This page is provided in good faith and is not legal advice.